Thank you for shopping with us. Please review our Shipping Policy below to understand how orders are processed and delivered.
We currently ship within the United Kingdom only.
At this time, we do not offer international shipping.
Orders are processed within 1–2 business days (Monday to Friday).
Orders placed after the daily cut-off time or during weekends/public holidays will be processed on the next business day.
Once your order has been processed and dispatched, you will receive a confirmation notification.
Estimated delivery time after dispatch:
Standard UK Shipping: approximately 7–8 business days
Delivery times are estimates and may vary due to factors beyond our control, such as courier delays or peak periods.
Standard UK Shipping: Free
There is no minimum order value required for free shipping.
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your order through the courier’s tracking system.
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances such as weather conditions, courier issues, or high order volumes.
We are not responsible for delays once the parcel has been handed over to the shipping carrier.
Please ensure that all shipping details are entered correctly at checkout.
We are not responsible for:
Delays caused by incorrect or incomplete addresses
Orders delivered to the wrong address provided by the customer
Additional shipping charges may apply if a parcel is returned or needs to be re-shipped due to address errors.
If your order appears to be lost in transit, please contact our Customer Support Team.
We will investigate the issue with the shipping carrier and assist you accordingly.
If you have any questions regarding shipping or delivery, please contact us using the details below:
Customer Support Email: [________________________]
Customer Support Phone: [________________________]
Business Address: [________________________]
Customer Support Hours:
Monday – Sunday
09:00 AM – 5:00 PM (UK Time – GMT)
This Shipping Policy is provided in accordance with applicable UK consumer protection laws and regulations.
