Last updated: February 8, 2026
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website, or otherwise interact with us through our services (the “Services”).
This store is operated under the brand name Queen Vera and is powered by Shopify, which enables us to provide the Services to you.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to the collection, processing, and disclosure of personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized or de-identified information.
Depending on how you interact with the Services and as permitted by law, we may collect the following categories of personal information:
Contact Information: name, billing address, shipping address, phone number, and email address
Payment Information: payment method, transaction details, and payment confirmation (processed securely by payment providers)
Account Information: username, password, preferences, and settings
Transaction Information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
Communications: information you provide when contacting customer support
Device Information: IP address, browser type, device identifiers, and network information
Usage Information: interactions with the website, pages visited, and browsing behavior
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, or contact us
Automatically through cookies and similar technologies when you use the Services
From service providers acting on our behalf (e.g. payment processors, shipping partners)
From partners or third-party platforms where permitted by law
We use personal information for the following purposes:
To process orders, manage accounts, arrange shipping, handle returns or exchanges, remember preferences, and improve your shopping experience.
To send promotional communications and display relevant advertising, where permitted by law. You may opt out of marketing communications at any time.
To protect our website, prevent fraudulent activity, secure transactions, and ensure platform integrity.
To respond to inquiries, provide customer support, and maintain our relationship with you.
To comply with applicable laws, respond to lawful requests, and enforce our terms and policies.
We may share your personal information in the following circumstances:
With Shopify and trusted service providers who support payment processing, hosting, analytics, fulfillment, and customer service
With marketing and advertising partners, subject to your rights and preferences
When you direct or consent to such sharing
Within our corporate group or affiliates
In connection with a business transaction (e.g. merger or restructuring)
To comply with legal obligations or protect our rights
Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services. Shopify may process data collected from your interactions with our store and other merchants.
For more information, please review Shopify’s Privacy Policy via their official website.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies separately.
The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
We take reasonable measures to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Depending on your location, you may have the right to:
Access your personal information
Request correction or deletion
Request data portability
Object to or restrict processing
Withdraw consent where applicable
If you are located in the UK or EEA, you also have rights under applicable data protection laws, including GDPR.
You may exercise your rights by contacting us using the details below. Identity verification may be required.
Your personal information may be transferred and processed outside your country of residence. Where required, appropriate safeguards will be used in accordance with UK and EU data protection laws.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: [________________________]
Business Address: [________________________]
For the purposes of applicable data protection laws, we act as the data controller of your personal information.
